Centralized Scheduling with RISynergy®
Arletta Gardner, who has spent the last 14 years as Radiology Director for Central Carolina Hospital in Sanford, NC, says that being the only hospital in the county has reinforced the need to continually improve both effectiveness and efficiency.
“The needs of our community have resulted in our expanding the radiology department significantly during the last 10 years. It now includes 30 staff radiologists doing about 4,000 procedures a month that include fluoroscopy, x-ray, nuclear medicine, CT, and MRI scans. We’ve got the ability to go on-site with two CARM mobile fluoroscopy units and two portable x-ray units. And, a few years ago, we established a dedicated Women’s Center that includes mammography, stereotatic breast imaging, ultrasound, and bone densitometry.
“Since we first installed RISynergy in 1994, it’s proven in- valuable in helping us to utilize all this technology. This has real and immediate benefits. For example, we not only use RISynergy for our department’s scheduling, we use it for scheduling in the CardioPulmonary unit, our Women’s Center, the Dietitian’s office, the Vascular Labs, and for the Health and Nutrition Department’s stress tests. Now, with the new interfaces installed, instead of distributing copies of schedules on a day-by-day reporting schedule, everyone has real-time access to their department’s scheduling from any terminal in the hospital. That means we can do more pre-registration and more pre-certification before the patient arrives. This speeds up the processing of patients and makes the time spent more efficient and more convenient for everyone.
“Our administration has been supportive of our continuing system upgrades because we have been able to directly link the upgrade investment to measurable productivity gains.” explains Arlettta Gardner. “The addition of new RISynergy interfaces is the latest example of continuing improvement.
“Last year we upgraded from DOS to RISynergy for Windows, and its expanded abilities to interface with other departments through the HIS (as well as with our physician base through the Internet) has really enhanced our ability to distribute information. Now, with the additional RISynergy interfaces, orders and reports are available at any terminal in the hospital and, through WebMD, at every physician’s office, as well. We market this accessibility to our physicians as a way of answering their needs through ‘one-stop shopping.’
“I consider Swearingen Software to be a partner with our department. They have worked with us for years to make sure that every change and every upgrade works the way it is supposed to. They have shown a consistent commitment to improving our work by improving their product and to help us meet and beat the productivity goals we set for ourselves. Our investment in RISynergy is one that has handsomely paid off.”
Admissions: 6462 per year
Exams: 48,000 per year, 144,300 patients in database
Interfaces: Perot PBar outbound for orders, results, and charges, Perot PBar inbound for orders and patient demographics
Add-Ons: E-Fax for physician reports , Mammography